Privacy policy and Terms and Conditions

euroAtlantic airways – Transportes Aéreos S.A. respects individual privacy and values the trust of its users, clients and partners.

As such, we are keen on protecting the personal information that you share with us. This page describes how we use that information.


Data Reception

By providing us with your personal information, voluntarily, it will only be accessed by our services. Personal information is deemed to be everything that may be used to identify a user, such as, for example, name, e-mail address, title, birth date, gender, job, personal interests or other data needed for us to provide the requested service or even improve the operation of the site. We do not automatically record personal information, including your IP address. The record of IP addresses that visit the site serves only the purpose of statistical traffic analysis. The data supplies will not be transferred to third parties without your previous consent, but they may be used within euroAtlantic airways – Transportes Aéreos S.A or another company acting as an agent of euroAtlantic airways – Transportes Aéreos S.A for the purposes of processing or mailing.


Cookies law

Storing and accessing information:

1 — Storing information and the possibility of accessing information stored in a subscriber or user’s terminal equipment is allowed only if they have given their previous consent, based on clear and complete information in the terms of the Personal Data Protection Law, namely as far as the aims of processing.

2 — The provisions of the present article and the previous article do not prevent technical storage or access:

a) That has the sole aim of transmitting a communication through an electronic communication network;
b) Strictly necessary for the supplier to provide a service of the information society explicitly requested by the subscriber or user.


Updating information

If, at any moment, you wish to interrupt the reception of e-mails or other communications with us, or if you have sent personal information identifiable through our Site and would like that information to be deleted from the records, please inform us to customerservices@euroatlantic.pt. Correcting or changing your data is also possible.


Connections to third-party websites

As a courtesy to those who visit us, our site contains connections to some third-party websites, which, in our view, may contain useful information.

The Privacy policy presented here does not apply to these sites, thus we strongly advise referring to the Privacy policy thereof.



The material shown in this site, in text and images, is owned by airways – Transportes Aéreos S.A or by third parties; its use is done with due authorisation from its authors. Unauthorised use amounts to a crime punishable by law.

If you have doubts or any question about how we manage information, please send us an e-mail to customerservices@euroatlantic.pt. This address is also reserved for communicating facts that may, one way or another, infringe any of the explicit provisions of this policy or jeopardise the safety of the site and its normal operation.



Any changes made to the Privacy policy of this site will be listed on this page and may be done at any moment.

If the change is substantial and has implications in how we use your data, you will be informed through a warning on the homepage of the site.

Date of publication of this legal notice: March 2018